Running Journey

On publishing (or running) a draft journey, new customers will be added and processed in that particular journey.

Limited Updates For Making Changes In a Published Journey.

Once the journey is published, you will have limited options to modify the journey. So please ensure that you have built and tested the journey thoroughly before publishing.

Running Journey Behavior

Once a journey is published:

  • It will start adding and processing customers in the journey.

  • It can not be changed back to Draft status.

  • You can not add/remove new steps/step links in the journey.

  • You can change step configurations like campaign contents etc.

  • You can change all the settings configured for the journey except for revenue tracking.

How to Publish a Journey?

Follow these steps to publish a journey.

  1. Login to your Growlytics dashboard and navigate to the Journey Draft page.

  2. On the Journey Draft page, you will see the green 'Publish Journey' button in the top right corner as shown in the screenshot above.

  3. Click on the 'Publish Journey' button, after checking the journey settings to publish the journey.

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