Delete customer

How Deleting customers works in Growlytics:

You can archive customer profiles instead of deleting customer profiles. When you archive customers, Growlytics removes all the identifiable information about the customers like email, mobile, name, etc. Such a customer will be considered an anonymous customer.

This way, you will be able to archive customers and still have all the activity history in place.

How to archive your customers? To archive customers, you can follow the steps given below:

1. Login to your Growlytics account.

2. Click on Customers from the Menu on the left side.

3. Filter and click on the customer that you want to archive.

4. You will be redirected to the Customer Details page. At the top right corner of the Customer Details page, you will see the Settings icon. Click on the Settings icon and click on the 'Archive Customers' button.

5. You will need to confirm the archiving of the customer.

6. Once you archive the customer, the customer profile will be refreshed and you will see that the registered customer has been converted to an anonymous customer.

Archive Customer