> For the complete documentation index, see [llms.txt](https://support.growlytics.in/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.growlytics.in/integrations/whatsapp-integrations/dialogue-360-integration.md).

# Dialogue 360 Integration

Introduction

Dialog 360 is a platform where businesses can craft personalized, multi-channel dialogues. Uncover the tools necessary to redefine customer engagement and enhance communication strategies.

## Integration Pre-requisites

1. Facebook Business Account
2. Mobile number that is not registered on WhatsApp
3. Create an account with Dialog 360 using this link - <https://hub.360dialog.com/dashboard/app/ghsboWPA/permissions>

## Steps to Follow

1. Visit this link - <https://hub.360dialog.com/dashboard/app/ghsboWPA/permissions> - and sign up to create an account on Dialog 360. Click on 'Sign up with Facebook'.

<figure><img src="/files/u3hc4XFps1549v7DUc4J" alt=""><figcaption></figcaption></figure>

2. Sign up using Facebook. Enter your Facebook login credentials on the screen below and click on 'Log In'. &#x20;

<figure><img src="/files/ZnNgTKsRComnSlrxKOHe" alt=""><figcaption></figcaption></figure>

3. After logging in select the required options visible on the screen and click on 'Continue with Facebook'. On the pop-up window, click on 'Continue as \<Your Name>'.

<figure><img src="/files/bfgqGTlYx4fl5Rj9Akja" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/kDhJlSg8tjgbx8YntQUN" alt=""><figcaption></figcaption></figure>

4. Click on 'Get Started' and enter all the required information on the corresponding screens.&#x20;

<figure><img src="/files/PNU3Ir23W8RojpgDyzWI" alt=""><figcaption></figcaption></figure>

5. Enter the mobile number you wish to register and complete the WhatsApp Business Number verification process by entering the 6-digit code and clicking on 'Verify'.&#x20;
6. You will now see a pop-up to generate API Key, click on the 'Generate API Key' button. Copy the API Key and Address and click on 'Continue' to proceed.&#x20;

Your Dialog 360 account is now set up and ready to use.&#x20;

## Integrating your Dilaog360 account

1. Log in to your Growlytics Dashboard - <https://app.growlytics.in/>
2. Click on 'Settings' from theside panel and select 'WhatsApp'
3. Click on the 'Add Provider' button on the top right corner of the screen. &#x20;
4. Select the service provider 'Dialog360' from the drop down.&#x20;
5. Name the configuration, e.g. Dialog360
6. Enter the address (copied in step 6 from the above section) as the API endpoint
7. Enter the API key (copied in step 6 from the above section)
8. Click on the 'Create Provider' button to complete the integration process&#x20;

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