System Attributes
To make life easier, we have predefined a list of generic customer details that every digital business should track for their customers. These details are also known as System Attributes and include information regarding your customer's name, location, channel unsubscribe status, last app version, and more.
Below is a list of all the System Attributes:
System ID
Text
User ID
Initial City
Text
City from where customers visited your website/app for the first time.
Last City
Text
City from where customers visited your website/app the last time.
Initial Country
Text
Country from where customers visited your website/app for the first time.
Last Country
Text
Country from where customers visited your website/app the last time.
Initial Region
Text
The region from where customers visited your website/app for the first time.
Last Region
Text
The region from where customers visited your website/app the last time.
Initial Browser
Text
The browser used by the customers to visit your website/app for the first time.
Last Browser
Text
The browser used by the customers to visit your website/app the last time.
Initial Browser Version
Text
The browser version that was used by the customers to visit your website/app for the first time.
Last Browser Version
Text
The browser version that was used by the customers to visit your website/app the last time.
Initial Device Manufacturer
Text
The manufacturer of the device used by the customers to visit your website/app for the first time.
Last Device Manufacturer
Text
The manufacturer of the device used by the customers to visit your website/app the last time.
Initial Device Type
Text
The type of device used by the customers to visit your website/app for the first time.
Last Device Type
Text
The type of device used by the customers to visit your website/app the last time.
Initial Device Carrier
Text
The carrier used by the customers on their device, to visit your website/app for the first time.
Last Device Carrier
Text
The carrier used by the customers on their device, to visit your website/app the last time.
Initial Device Model
Text
The model of the device used by the customers to visit your website/app for the first time.
Last Device Model
Text
The model of the device used by the customers to visit your website/app the last time.
Initial OS
Text
The type of OS on the device used by the customers to visit your website/app for the first time.
Last OS
Text
The type of OS on the device used by the customers to visit your website/app the last time.
Initial OS Version
Text
The version of OS on the device used by the customers to visit your website/app for the first time.
Latest OS Version
Text
The version of OS on the device used by the customers to visit your website/app the last time.
Initial App Version Name
Text
The version of the app that was used by the customer for the first time.
Last App Version Name
Text
The version of the app that was used by the customer the last time.
Initial Language
Text
The language selected by the customers when they visited your website/app for the first time.
Last Language
Text
The language selected by the customers when they visited your website/app the last time.
Initial Platform
Text
The platform (website/app) that was visited by the customers for the first time.
Last Platform
Text
The platform (website/app) that was visited by the customers the last time.
Initial Traffic Source
Text
The source of traffic when the customers visited your website/app for the first time.
Last Traffic Source
Text
The source of traffic when the customers visited your website/app the last time.
Initial UTM Source
Text
The UTM source that was used by the customers to visit your website/app for the first time.
Last UTM Source
Text
The UTM source that was used by the customers to visit your website/app the last time.
Initial UTM Medium
Text
The UTM medium used by the customers to visit your website/app for the first time.
Last UTM Medium
Text
The UTM medium used by the customers to visit your website/app the last time.
Initial UTM Campaign
Text
The UTM campaign through which customers were directed to visit your website/app for the first time.
Last UTM Campaign
Text
The UTM campaign through which customers were directed to visit your website/app the last time.
Email Unsubscribed
Yes/No
Tracks channel preference by customer. All customers that share their email addresses are automatically opted-in. If unsubscribed, then the user will not receive any promotional emails from you. (Transactional emails will be sent to all customers irrespective of their unsubscribed status)
Name
Text
Customer name
Text
Customer email ID
Mobile
Text
Customer Mobile number
SMS Unsusbcribed
Yes/No
Tracks channel preference by customer. All customers that share their mobile numbers are automatically opted-in. If unsubscribed, then the user will not receive any promotional SMS from you. (Transactional SMS will be sent to all customers irrespective of their unsubscribed status)
WhatsApp Unsubscribed
Yes/No
Tracks channel preference by customer. All customers that share their mobile numbers are automatically opted-in. If unsubscribed, then the user will not receive any promotional WhatsApp messages from you. (Transactional WhatsApp messages will be sent to all customers irrespective of their unsubscribed status)
Web Push Reachable
Yes/No
Tracks channel preference by customer. Notifications will be sent to all customers who have visited your website and have agreed to receive notifications. Those who have not will not receive any promotional notifications from you.
Mobile Push Reachable
Yes/No
Tracks channel preference by customer. Notifications will be sent to all customers who have downloaded your app and have enabled notification on their device. Those who have disabled notifications will not receive any promotional notifications from you.
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