System Attributes
To make life easier, we have predefined a list of generic customer details that every digital business should track for their customers. These details are also known as System Attributes and include information regarding your customer's name, location, channel unsubscribe status, last app version, and more.
Below is a list of all the System Attributes:
Attribute Name | Attribute Data Type | What It Tracks |
---|---|---|
System ID | Text | User ID |
Initial City | Text | City from where customers visited your website/app for the first time. |
Last City | Text | City from where customers visited your website/app the last time. |
Initial Country | Text | Country from where customers visited your website/app for the first time. |
Last Country | Text | Country from where customers visited your website/app the last time. |
Initial Region | Text | The region from where customers visited your website/app for the first time. |
Last Region | Text | The region from where customers visited your website/app the last time. |
Initial Browser | Text | The browser used by the customers to visit your website/app for the first time. |
Last Browser | Text | The browser used by the customers to visit your website/app the last time. |
Initial Browser Version | Text | The browser version that was used by the customers to visit your website/app for the first time. |
Last Browser Version | Text | The browser version that was used by the customers to visit your website/app the last time. |
Initial Device Manufacturer | Text | The manufacturer of the device used by the customers to visit your website/app for the first time. |
Last Device Manufacturer | Text | The manufacturer of the device used by the customers to visit your website/app the last time. |
Initial Device Type | Text | The type of device used by the customers to visit your website/app for the first time. |
Last Device Type | Text | The type of device used by the customers to visit your website/app the last time. |
Initial Device Carrier | Text | The carrier used by the customers on their device, to visit your website/app for the first time. |
Last Device Carrier | Text | The carrier used by the customers on their device, to visit your website/app the last time. |
Initial Device Model | Text | The model of the device used by the customers to visit your website/app for the first time. |
Last Device Model | Text | The model of the device used by the customers to visit your website/app the last time. |
Initial OS | Text | The type of OS on the device used by the customers to visit your website/app for the first time. |
Last OS | Text | The type of OS on the device used by the customers to visit your website/app the last time. |
Initial OS Version | Text | The version of OS on the device used by the customers to visit your website/app for the first time. |
Latest OS Version | Text | The version of OS on the device used by the customers to visit your website/app the last time. |
Initial App Version Name | Text | The version of the app that was used by the customer for the first time. |
Last App Version Name | Text | The version of the app that was used by the customer the last time. |
Initial Language | Text | The language selected by the customers when they visited your website/app for the first time. |
Last Language | Text | The language selected by the customers when they visited your website/app the last time. |
Initial Platform | Text | The platform (website/app) that was visited by the customers for the first time. |
Last Platform | Text | The platform (website/app) that was visited by the customers the last time. |
Initial Traffic Source | Text | The source of traffic when the customers visited your website/app for the first time. |
Last Traffic Source | Text | The source of traffic when the customers visited your website/app the last time. |
Initial UTM Source | Text | The UTM source that was used by the customers to visit your website/app for the first time. |
Last UTM Source | Text | The UTM source that was used by the customers to visit your website/app the last time. |
Initial UTM Medium | Text | The UTM medium used by the customers to visit your website/app for the first time. |
Last UTM Medium | Text | The UTM medium used by the customers to visit your website/app the last time. |
Initial UTM Campaign | Text | The UTM campaign through which customers were directed to visit your website/app for the first time. |
Last UTM Campaign | Text | The UTM campaign through which customers were directed to visit your website/app the last time. |
Email Unsubscribed | Yes/No | Tracks channel preference by customer. All customers that share their email addresses are automatically opted-in. If unsubscribed, then the user will not receive any promotional emails from you. (Transactional emails will be sent to all customers irrespective of their unsubscribed status) |
Name | Text | Customer name |
Text | Customer email ID | |
Mobile | Text | Customer Mobile number |
SMS Unsusbcribed | Yes/No | Tracks channel preference by customer. All customers that share their mobile numbers are automatically opted-in. If unsubscribed, then the user will not receive any promotional SMS from you. (Transactional SMS will be sent to all customers irrespective of their unsubscribed status) |
WhatsApp Unsubscribed | Yes/No | Tracks channel preference by customer. All customers that share their mobile numbers are automatically opted-in. If unsubscribed, then the user will not receive any promotional WhatsApp messages from you. (Transactional WhatsApp messages will be sent to all customers irrespective of their unsubscribed status) |
Web Push Reachable | Yes/No | Tracks channel preference by customer. Notifications will be sent to all customers who have visited your website and have agreed to receive notifications. Those who have not will not receive any promotional notifications from you. |
Mobile Push Reachable | Yes/No | Tracks channel preference by customer. Notifications will be sent to all customers who have downloaded your app and have enabled notification on their device. Those who have disabled notifications will not receive any promotional notifications from you. |
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