Journey Action Steps

Journey action steps are custom actions that you can create to trigger each step of the journey. Each step will have a set of journey actions that can be used to trigger each step.

For example, the action 'Event Triggered' is used, as the name states, to trigger a Journey. This can either lead to a 'Wait for Event' or directly lead to a send communication - either SMS, Email, or WhatsApp. Each of these events will also have a menu of Journey actions Steps that can easily be used to create and complete your journey.

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Last updated 11 months ago