Stopped Journey

You can stop a published journey to stop adding new customers to the journey and remove all existing customers currently in the journey.

Once a journey is stopped, the journey will not add new customers to the journey.
All existing customers in the journey will be removed from the journey immediately.
Once a journey is stopped, it can not be published again.
All campaigns associated with the journey will be marked as ended.

Follow these steps to stop a journey.

Login to your Growlytics dashboard and navigate to the published journey detail page.
On the journey detail page, you will see the 'Stop Journey' button in the top right corner as shown in the screenshot above.
Click on the 'Stop Journey' button and confirm it to stop the journey.

Last updated 3 months ago